Privacy Policy

Privacy Policy

Last updated: 01 June 2025

This Privacy Policy explains how we collect, use, store, and disclose any personal information you provide when using this website.

By using this website, you agree to the terms set out in this Privacy Policy and consent to our handling of your personal information as described below. This policy should be read alongside our Terms of Service and Cookie Policy.

In this Privacy Policy, “we”, “us”, and “our” refers to Nota Bene, a digital marketing agency based in New Zealand.

1. Collection of Personal Information

We may collect personal information from you when you:

  • Contact us through our website, email, or social media;

  • Sign up for newsletters or downloadable resources;

  • Book a consultation or use our services.

This may include (but is not limited to):

  • Your name

  • Email address

  • Phone number

  • Business name

  • Location

  • Any other information you choose to provide

You can choose not to provide personal information. However, it may limit our ability to offer certain services or respond to enquiries.

2. Automated Collection & Cookies

When you visit our website, we may collect technical and usage data via cookies, pixels, and similar technologies. This includes

  • Your IP address

  • Device/browser information

  • Pages viewed

  • Referring sites

We may use third-party tools like Google Analytics, Pinterest Tag, or Facebook Pixel to track site activity and optimise user experience. See our [Cookies Policy] for more detail.

3. Use of Personal Information

We may use the personal information you provide to:

  • Communicate with you

  • Respond to your enquiries

  • Send marketing emails (you can opt out any time)

  • Deliver services you’ve requested

  • Customise content and improve the website

4. Disclosure of Information

We will not sell, rent, or lease your personal information to third parties.

We may disclose your personal information:

  • To service providers who support our business (e.g., website hosting, email platforms)

  • When legally required or authorised

  • To prevent harm or protect our legal rights

  • With your express consent

Some of these providers (e.g., Google, MailerLite, Pinterest, Meta) may store data offshore. We ensure any international providers offer privacy protection consistent with NZ law.

5. Data Storage and Security

Your personal information is securely stored using cloud-based services and internal systems. We take reasonable steps to protect it from loss, unauthorised access, misuse, or disclosure.

We only keep personal information for as long as necessary to carry out the purposes for which it was collected, or as required by law.

6. Data Breaches

If a data breach occurs that poses a risk of serious harm, we’ll notify affected individuals and report the breach to the Office of the Privacy Commissioner as required by the Privacy Act 2020.

7. Your Rights: Access & Correction

You have the right to:

  • Access the personal information we hold about you

  • Request correction of that information if it is inaccurate

To do so, please contact us at nikki@notabene.co.nz.

We’ll respond to all access or correction requests in line with the Privacy Act 2020.

8. Third Party Links

This website may include links to other websites or platforms. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before sharing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of this site indicates your acceptance of any updates.

10. Questions or Concerns?

If you have questions about this Privacy Policy or how we handle your data, please get in touch:

Email: nikki@notabene.co.nz

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at www.privacy.org.nz.

 

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